IMPORTANT UPDATES
Dear clients due to planned maintenance work being completed at our Rochester branch we will be providing all Veterinary Care temporarily at our Walderslade branch from Monday 5th August until further notice.
To book an appointment at Walderslade, please visit our online booking tool or call any of our Warren House branches.
We thank you for your patience and understanding during this time and hope to see you and your pet very soon!
From all of the team at Warren House Vets.
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PRESCRIPTIONS UPDATE
On 1st September 2023 our regulatory body, the Royal College of Veterinary Surgeons (RCVS) introduced new guidance on prescribing prescription-only medicines. There was a grace period until 1st January 2024 for some classes of medication including parasiticides (flea, tick and worming treatments). The new guidance requires that a clinical assessment, which usually entails a physical examination of your pet, be performed every time antibiotics, antifungals, antivirals and parasiticides are prescribed.
The guidance is an important step towards ensuring responsible antimicrobial use and reduces the veterinary impact on the wider issues of global antibiotic resistance and decline in insect populations.
Your pet will need to have seen a Veterinary Surgeon for an in-person consultation to make an appropriate parasiticide treatment plan personalised to their lifestyle and risk. We will aim to do this at regular, routine vaccination and health check appointments to reduce the need for additional appointments. However, a separate 'parasiticide check up' consultation may be required.
We will enter a prescription 'authorisation' of our recommendations onto your pet's clinical notes, which can then be used to issue medication for the following 12-months. Once this authorisation is in place you can order parasiticide treatment as you previously have done so.
A 'parasiticide check up' consultation is free for members of our Pet Health for Life (PH4L) plan.
For long term prescription medication which is not an antimicrobial/antiparasitic, our usual policy of requiring a regular examination usually every 3-6 months continues to apply. The medication review consultations will be charged at our usual fees.
You can read the full guidance from the RCVS on their website.
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Here at Warren House Vets, we are committed to providing the best quality healthcare for your pet.
If you are not registered to our Pet Health for Life preventative healthcare plan, do check our website to find out how you can save money and relax, knowing your pet's treatments are kept up to date.
For more information about our clinics, please visit our website here.
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We are currently operating with fewer staff than normal and as a result we have made the difficult decision to temporarily close our Walderslade practice from the 1st March until further notice.
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High Halstow is only offering consults/ limited procedures on a Wednesday each week 8.30am until 5pm
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Rochester is offering consults/procedures Tuesday - Friday 9am to 6pm (as a minimum) Tuesday to Thursday. Friday only 9am to 12pm
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Lordswood offering consults/procedures on Monday, Wednesday, Thursday & Friday Monday & Wednesday 8.30am - 7pm, Thursday 9.30am - 2pm, Friday 11.30-6pm.
Other branches remain open during their usual opening hours.
If you wish to see your vet, please call your local branch and they will be able to book an appointment at one of our other branches where we are open for limited hours.
Thank you for your continued understanding.
We look forward to seeing you soon in Kent. Please
contact us for further information