Upon visiting Warren House, you will be welcomed into one of our clean and spacious waiting rooms.
We have ensured that all our entrances and waiting rooms are wheelchair friendly, but if you require any assistance, one of our team members will be more than happy to help.
There is plenty of available seating at each branch to make the wait for your appointment more comfortable.
If you have taken a seat with your pet, you may notice some of our display boards. We make sure that our display boards are updated regularly with seasonal information you may find helpful, such as helping your pet feel more relaxed around bonfire night, foods your pet should avoid at Easter and Christmas, and rabbit husbandry and welfare (Rabbit Awareness Month). If you have any questions or need more information about anything you see on one of our boards, our team members will be more than happy to help you.
At Warren House, we understand that the waiting room can be an especially stressful place for ill pets. Therefore, our waiting rooms have been designed to help minimise this stress and anxiety. At all our branches, we try to ensure that cats and dogs are separated to avoid confrontation. Cats often find vet visits stressful, so we have installed cat trees in all our waiting rooms; this means your cat's basket will be raised off the floor, helping them to feel safer and more secure. We also offer a selection of clean blankets that can be placed over your cat's basket whilst you wait; they have all been sprayed with a feline pheromone that helps to decrease stress and increase their feeling of security.
Sometimes dogs can also find trips to the vet worrying, so our friendly reception staff always have treats on hand and will endeavour to make you and your pet feel welcome on arrival. If your dog prefers not to see any other pets during their visit, please let us know when scheduling your appointment. This way, we can make sure that you visit us when our waiting room is at its quietist.