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  • Friendly, caring, compassionate but still professional staff. Make you and importantly the pets feel you're not just another client. Premises are always clean but feel welcoming. Walderslade client, June 2021
  • Friendly staff who really care about the animals and their welfare and are supportive and helpful to humans too. Lordsword client, August 2021
  • Very friendly staff, they always remember me. The vet was very caring & knowledgeable. I would never take my boys anywhere else. Rochester client, September 2021
  • I really like the way you all personally connect with my cats, all of them have different personalities & behaviours and My Vet really knows how to deal with them. Lordsword client, September 2021
  • You are the best Vets that I have known. All of the staff are clearly committed to your clients and the welfare of their pets. You treat us like good friends rather than clients and their is such a warmth in your greetings and empathy with us. Thank you all xx Rochester client, August 2021
  • We have always had exceptional service but it has been particularly good during the pandemic High Halstow client, August 2021